Customer Support

Frequently Asked Questions

Orac® products are easy to install. It is important to strickly follow the installation instructions, and to use the right adhesive. Click here for more information about installing Orac products

Installing Orac®  products is easy. Each product type is installed differently, click here for to find the installation instructions for each kind of product.

Orac Decor’s line of adhesives was designed to maintain the long lasting quality, durability, and beauty of its products and ensures a strong, permanent bond.  To learn more about the different adhesives click here

Only Purotouch and Duropolymer Orac products are suitable for outdoor use. Durofoam products are for interior use only. When installing Orac products outdoor to always use DecoFix Power as installation adhesive and for joints, DecoFix Extra. After installing, the product has to be painted over with exterior paint.

All Orac products are primed white and ready to be painted over. We recommend water based paint. When considering alternative finishes we recommend testing beforehand.

The majority of the products in the Orac® collection are made of a high-quality polyurethane, Purotouch® making them resistant, lightweight and easy to install. The basic collection is made of  Durofoam® and a part of the collection is extruded, impact-resistant polymer Duropolymer®. A part of the collection is also available in Flex.

Yes, on most product detail pages there is a possibility to order a sample. Also feel free to contact customer support with sample requests.

Different Question?

Our customer support team is ready to answer any other questions y

Call us today at 800-835-4400
or Email us at support@oracdecorusa.com